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Talk

Researching Voice UX

Keynote
15:25
Talk
Speaker
Tipologia
Keynote
Ora
15:25
Lingua
eng
Abstract

With 50% of searches expected to be done using voice in 2020, the BBC has been experimenting in the Voice space for a while. If pauses are the new pixels, what does this mean for the UX process?

How do you test a conversation?

Charlotte will be sharing what she has learnt from doing research on this platform, including what methods you can use and what challenges you might face.