Katy Arnold
Head of User Research
The Home Office Gov UK


As Head of User Research at the Home Office, Katy is building a community of practitioners and raising standards of user research across the department. Katy enjoys advocating for the value of user-centered design and is passionate about building public services that work for everyone.
Katy is a regular speaker at conferences and events including EuroIA in Stockholm, Italian IA Summit in Rome, Service Design in Gov, Camp Digital, World IA Day, UX Brighton, Product Camp London, #GovDesign