TELEMEDICINE
how the digital era is changing standard health care
Standard health care is changing plus it is facing a major test as the challenges thrown up by the global COVID-19 pandemic.
The way we live has changed, particularly in aspects of personal safety. It is thanks to digital technology that medical examinations, check-ups and consultations can now be carried out remotely.
–       How can design provide onboarding experiences that accommodate people’s concerns about the state of their health?
–       How can design ensure a simple, immediate and functional connection between doctors and patients?
–       What design can do to reassure people about sharing personal data?

DESIGNING FOR TRUST

In 2016, Joe Gebbia, one of the founders of Airbnb, identified and shared an effective example in a TED Talk to explain the concept of “Design for Trust”, telling the audience to unlock their smartphone and hand it to the person sitting next to them.
“That tiny sense of panic you feel right now is exactly how hosts feel the first time they open their home”.
Trust is about allowing what we don’t know to get close to us, whether it’s a person or a concept that pushes us out of our comfort zone.
Knowing how someone has experienced something calms us down and makes us perceive situations as less ‘dangerous’.
‘Dangerous’ is not just a concept if it changes the way we live. Some digital products can contribute to people’s security, such as women’s Safety Apps.
–       How can design be effective and simple to facilitate User Experience?
–       How to build a consistent Design System?
–       How can design help improve other people’s lives using the services?
DESIGNING FOR ACCESSIBILITY
The term accessible comes from late Latin accessibĭlis, der. of accessum, supine of accedĕre “to access”, “easily accessible”.
So digital accessibility is a process that ensures the accessibility of a product or service to anyone who uses it.
The mission is to break down barriers such as visual, cognitive, linked to listening or to the device being used. Accessibility is made up of two processes, the first is designed to ensure that people can consult, modify, and reach information digitally; the second is the design’s role in providing a service that responds to requests and has taken every variation into account.
So…
–       How can design contribute to the culture of digital accessibility?
–       What parameters must the design take into account in order to be fully accessible?
–       How to identify tools that ensure digital accessibility?

EDUCATION TOOLS

Digital tools for teaching have enriched the experience of sharing knowledge, breaking down physical separation of teachers and students, providing new methodological approaches and bringing benefits to learning.
Knowledge must therefore renew itself.
–       How can design facilitate the acquisition of innovative methodologies?
–       What design can do to guarantee the full functionality of tools and constant updates?
–       How can learning profiles be preserved from becoming marketing profiles?